Introduction (Alexander Thomas)


I. BASICS

1. Theoretical Basis of Intecultural Communication and Cooperation

1.1 Culture and Cultural Standards (Alexander Thomas)
1.2 National and Organizational Cultures (Alexander Thomas)
1.3 The Self, The Other, the Intercultural (Alexander Thomas)
1.4 Cultural Dimensions (Gabriel Layes)
1.5 Foreign Language Competence in Intercultural Cooperation (Evelyne Glaser)
1.6 Intercultural Perception, Communication and Cooperation (Alexander Thomas)
1.7 Intercultural Identity Management (Gabriel Layes)
1.8 Intercultural Learning and Acculturation (Gabriel Layes)
1.9 Applied Intercultural Competence (Barbara Hatzer/Gabriel Layes)
1.10 Ethical Guidelines for Intercultural Action (Gerhard Winter)

2. Diagnosis Training Evaluation Coaching

2.1 Diagnosing Applied Intercultural Competence (Eva-Ulrike Kinast)
2.2 Intercultural Trainings (Eva-Ulrike Kinast)
2.3 Evaluation of Intercultural Trainings (Eva-Ulrike Kinast)
2.4 Intercultural Coaching (Eva-Ulrike Kinast)


II. AREAS OF APPLICATION

1. Intercultural Competence and Cooperation in Organizations

1.1 Intercultural Management (Siegfried Stumpf)
1.2 Intercultural Human Resource Development in International Organizations (Eva-Ulrike Kinast/Alexander Thomas)
1.3 Intercultural Marketing (Georg Felser)

2. Central Areas of Management from an Intercultural Perspective
2.1 Intercultural Rhetoric (Stefan Kammhuber)
2.2 Intercultural Negotiation (Stefan Kammhuber)
2.3 Intercultural Conflict Management and Mediation (Stefan Kammhuber)
2.4 Intercultural Project Management (Ulrich Zeutschel)
2.5 Intercultural Leadership and Management (Siegfried Stumpf)
2.6 Intercultural Teams (Siegfried Stumpf)
2.7 Managing Intercultural Aspects of Mergers and Acquisitions (Alexander Thomas/Detmar Grosse-Leege)
2.8 Global Corporate Communication (Alexander Thomas)
2.9 The International Assignment: Expatriates and their Families (Alexander Thomas/Sylvia Schroll-Machl)
2.10 Women in International Management (Iris C. Fischlmayr/Sylvia Schroll-Machl)

3. A Strategic Overall Concept for Introducing Interculturality in Corporations (Eva-Ulrike Kinast/Sylvia Schroll-Machl)


Author Index
Subject Index
About the Authors